People On The MoveMarriott restructures APEC team for growth, focusing on experience, loyalty, and digital transformation to elevate guest satisfaction.

Big changes in Marriott’s Asia consumer operations team

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From left (top to bottom): Ramesh Daryanani, Mei Xue Ying, Tessa Rahardjo, Khushnooma Kapadia, Jason Nuell, Ashley Hansen, Ashley Hansen, Wong Ching Yee, Jason Zhang, Mark Shrives.
From left (top to bottom): Ramesh Daryanani, Mei Xue Ying, Tessa Rahardjo, Khushnooma Kapadia, Jason Nuell, Ashley Hansen, Ashley Hansen, Wong Ching Yee, Jason Zhang, Mark Shrives.

Marriott International is restructuring its Consumer Operations team in Asia Pacific (excluding China), led by John Toomey, chief sales and marketing officer for APEC, with internal promotions and strategic appointments to enhance guest experiences and drive regional growth.

Ramesh Daryanani, vice president, global sales, loyalty operations and partnerships

In a newly created position, Ramesh Daryanani is appointed as vice president, global sales, loyalty operations and partnerships, APEC. With a tenure at Marriott International since 2007, Daryanani will focus on driving operational excellence for Marriott Bonvoy in APEC and spearheading loyalty partnerships to enhance value and engagement for the travel programme.

Mei Xue Ying, vice president, marketing

Mei Xue Ying assumes the role of vice president, marketing, APEC, overseeing the consumer portfolio marketing strategy for premium and select brands, loyalty, food & beverage, digital, and performance marketing. In her elevated role, Xue Ying aims to enhance portfolio coordination and increase Marriott’s market share through innovative demand generation strategies.

Tessa Rahardjo, vice president, revenue strategy

Tessa Rahardjo has been promoted to vice president, revenue strategy, APEC. Tasked with leading the revenue strategy discipline for the region, Rahardjo will play a pivotal role in driving topline and market share performance, as well as fostering the growth and development of Marriott’s Revenue Leaders.

Khushnooma Kapadia, vice president, marketing, South Asia

Khushnooma Kapadia, recently promoted to vice president, marketing, South Asia, will spearhead the region's marketing and digital strategy, enhancing brand awareness, fostering loyalty, and nurturing partnerships. Her creative passion and media expertise have driven remarkable growth.

Jason Nuell, vice president, customer experience and food & beverage design services

Joining the team is Jason Nuell, who assumes the role of vice president, customer experience and food & beverage design services, APEC. Formerly the global senior vice president of Premium Brands at Marriott International's headquarters, Nuell will lead the regional brand strategy, encompassing brand management, activation, and design review across APEC.

Ashley Hansen, vice president, sales & distribution

Ashley Hansen, with almost 28 years of hospitality experience, has been promoted to vice president, sales & distribution, APEC (excluding South Asia). Hansen will lead the sales and distribution function, steering teams to cultivate long-term customer relationships and executing the commercial strategy for Marriott International’s portfolio in APEC.

Monisha Dewan, vice president sales & distribution, South Asia

Monisha Dewan has been appointed as vice president sales & distribution, South Asia, overseeing sales, distribution, and performance services for the region. Dewan is committed to driving revenue growth and positive market share for the company in the South Asia region.

Wong Ching Yee, vice president, communications

Wong Ching Yee has been appointed as vice president, communications, APEC. With over two decades of communications experience in global technology and media companies, Yee will oversee communications strategy and execution across both corporate and brand public relations.

Jason Zhang, vice president, digital, Asia Pacific

Based in Shanghai, Jason Zhang continues to spearhead the digital products and platforms team as vice president, Asia Pacific digital. Zhang, who joined Marriott in 2018, will focus on driving the transformation of digital customer experiences in the region.

Mark Shrives, senior director, client services, digital services, APEC

From Bangkok, Mark Shrives leads Marriott Digital Services (MDS) as its senior director, client services, APEC. Alongside his team of over 35 digital consultants, Shrives guides Marriott International APEC’s portfolio of hotels in the direct implementation of cutting-edge digital strategies.

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