Tour OperatorsNew strategies will take tour company into accommodation and book publishing.

Intrepid makes connections in a disconnected world

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James Thornton: ”We provide a sense of community and connectedness in an increasingly isolated and disconnected world. And we do it better than anyone else.”
James Thornton: ”We provide a sense of community and connectedness in an increasingly isolated and disconnected world. And we do it better than anyone else.”

Intrepid CEO James Thornton has formally launched the company’s 2030 strategy with a raft of new verticals, including accommodation and publishing.

Intrepid also unveiled four new company values during its flagship Global Summit event in Melbourne.

By 2030, Intrepid aims to double its customers to 600,000 and achieve revenues of $1.3bn, 1% of which will be directly contributed to Purpose initiatives.

“If we are successful in our 2030 Strategy, Intrepid will give back a record amount to environmental and social causes that we believe in as a business,” Thornton said.

The company’s four new values are Ambitious, Impactful, Real and Together. These have been developed collaboratively by employee advocacy groups, or ‘values champions’, from across Intrepid’s global business.

“At Intrepid, the problem we are solving is so much more than a holiday. We provide a sense of community and connectedness in an increasingly isolated and disconnected world. And we do it better than anyone else,” Thornton added.

Further, Intrepid has launched a new deal with book publisher Hardie Grant’s travel division, Hardie Grant Explore, to publish a series of travel books. The first book, The Intrepid List, will be published in October 2024.

Intrepid said that being a certified B Corp would remain a key priority with the company set to undergo the rigorous recertification process later this year.

B Corp certification means that a business has achieved “the highest independent standards of social, environmental and governance performance”.

Intrepid co-founders, Darrell Wade and Geoff Manchester, along with Thornton, will visit each of Intrepid’s 27 country offices over the next four months with the aim of communicating and connecting the company strategy directly to its people.

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