Singapore travel agency Intersys Pte Ltd has been suspended by the Singapore Tourism Board (STB) from conducting travel agent activities with effect from 14 February 2024, in accordance with the Travel Agents Act 1975.
STB said the suspension is a result of the company’s failure to submit its annual business profile returns and audited statement of accounts within six months after the close of its financial year, and the corresponding failure to pay for the financial penalty in lieu of suspension or revocation that was imposed for the contravention.
According to records, Intersys has been in the travel business for 27 years.
The suspension will remain in effect until Intersys has paid the financial penalty, or for up to six months, whichever is earlier.
During the period of suspension, Intersys will be required to fulfil its existing obligations to its customers but will not be allowed to accept new travel bookings.
STB said it takes “a serious view against errant travel agents” and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry.